The Most Trusted Insurance Company in Edmonton
We have been in business for over 50 years and have become one of the largest, most reputable, locally owned & operated independent brokerages in Alberta. We owe much of our success to the loyalty of our local clientele.
Our team believes in building strong, long-term relationships through listening and understanding your unique needs. We aim to deliver superior products and services at the best price possible. We are committed to providing you with the highest level of customer service and strive to exceed your expectations in everything we do.
Do not just take our word for it! Keep reading to learn more about what our customers have to say about our 5-star service!
What Our Customers Say
I was especially happy with the help I received from Taylor Hughson – helped me resolve an issue and processed a name change for me on my behalf so quickly. It was a pleasure to be helped by her.
Our broker at mbs,Mallory always keeps us informed of what is the best coverage,and the best cost efficient for our vehicals and our home,thank you Mallory.
Mallory Colby has been taken care of me for years. she is amazing makes everything quick, easy and pain free when it comes to my insurance needs.
I am looking at opening a business with complicated insurance implications and I called to get some information on how to move forward. The gentleman I spoke with was extremely helpful and patient. He answered all of my questions despite knowing I would need to call my existing insurance company for assistance. Thank you for taking the time to help me out and providing such stellar customer service
Cheryl Park from MBS has looked after my personal and business insurance needs for years. She is incredible…helpful, efficient, and responsive. I appreciate the support she provides; the guidance she gives; and the time and effort she expends to ensure I am cared for well.
Cheryl has been looking after myself and my family for years now. I cannot say enough fantastic things about her and the MBS family. She is responsive ALWAYS to my emails, Laughs with me and is always able to point me in the correct direction if she cant provide me with the answer. If you havent switched DO IT NOW!!!
I have been dealing with Cheryl at MBS for almost 2 years now & what a breath of fresh air! I have slowly switched over all my insurances as they’ve come up for renewal (home, investment properties, & auto) & Cheryl is fantastic to deal with every single time. Responds to messages quickly, always professional while also super friendly, & always makes me feel like my business is important & a priority. And to date, always very competitive with the quotes I’ve received, so that I’ve ended up saving substantial amounts in premiums. I think Cheryl hits it out of the park on every level of customer service and she has certainly earned my loyalty.
Very happy with the quick response and clear communication regarding my policies. Cheryl Park has been very helpful and has always been extremely thorough and friendly in our communications. Thank You!
I honestly couldn’t even begin to explain how pleased and impressed I am with the service I have been provided with MBS, Heather specifically. Heather has always been so patient and understanding, she has always handled my concerns or requests within a timely matter and she has helped me understand what we were doing. I always feel so supported and welcomed whenever I am in contact with her. I HIGHLY suggest people bring their insurance questions/business to MBS, I couldn’t be happier with the treatment I’ve been provided.
We have been clients of MBS Insurance Brokers Ltd. for years. Our original broker – Wayne Orchuk – who was excellent, retired. Rhonda McCutcheon has been our new broker for 8 or so years and she is awesome. Very professional, competent and efficient. I recommend MBS to everyone who enquires about our insurance. We use MBS for all our insurance needs. When both of my kids started driving, they also utilize MBS/Rhonda and she was very knowledgeable and helpful. Always answer our questions in a more than timely manner!
After my insurance company tried to hand me a 30% increase this year, I decided to check around. (No claims ever). A friend recommended MBS to me. I called there initially to change over my home insurance, but ended up changing over my home, company and personal vehicles as well as my business insurance. I was impressed with their patience and personal service. They spent a lot of time going over my needs and were able to save me about 20%. Highly recommended, thanks to Travis and the gang at MBS.
We deal with Louise at MBS for our commercial liability and automotive policies. She is absolutely fantastic. I had never dealt with a broker before who was even half as good, constantly going way beyond what she needs to do for us. It is very much appreciated!
We started using MBS Insurance Brokers when they bought Independent Insurance. So we have used this insurance broker and their agents for more than 20 years and have always been satisfied. – Our agent with the commercial line’s manager meets with us annually, and they make sure that we have adequate coverage. – They communicate with us regularly about new products that we may want. – They take our rather complicated insurance needs to market regularly. – They negotiate with the insurance underwriters when the underwriters want to reduce our coverage and find a way to keep our coverage levels. – When we needed a specialty product that none of the usual underwriters would quote us on, they found someone who did. – They return calls and e-mails the same day and are very good at answering my questions about our coverage. The best thing about MBS Insurance is that their agents understand the not for profit sector and they help us to be a success.
We have been working together for over 30 years. I would like to say how good our relationship Has been from our personal insurance to our business insurance. We have always been treated Fair with MBS I just wish more companies would be like this.
Switched to MBS from another broker, my auto insurance dropped $500 from the previous year. Excellent service!
I would post ten stars if it let me. I am very impressed with the prompt and professional service provided by Travis. Unlike other insurance companies, my calls were returned efficiently. Travis even took time out of his day to meet me while I was working to bring my pink card. Also, they found me a really great price. I would definitely recommend MBS to anyone.
Very pleased with the quick, easy, and friendly service! Recently made my first new vehicle purchase and was looking to switch insurance providers. I was introduced to Travis over the phone late in the morning, and he was able to find me a great deal and get me ready to hit the road that afternoon. Very quick and hassle-free!
Suzanne Quintin is our MBS Insurance broker, and she is an A++ in my books. We have several companies with MBS, and Sue always keeps us up to date with all our insurance needs and requests. I can always count on Sue to return my phone calls and reply to my emails on a timely basis. If Sue is away from her office, there is always an amazing backup person who can help with my requests. I never need to worry about anything because she is already 100 steps ahead of me. Sue displays a great work ethic and high productivity and efficiency. Thank you, Sue, and MBS Insurance, for all your help and assistance.
We look forward to continuing to work with you and MBS Insurance.